School Field Trips

FIELD TRIP FAQS

• Are reservations for School Field Trips, Summer Camp Visits, and/or Group Visits required?

  Yes, reservations are required for all group visits. Important: Groups of 15 children or more must reserve in advance. Groups without a reservation may be turned away at Box Office. Due to capacity restrictions, bulk general admission ticket purchases are not allowed.

• What if my group arrives later than the original visit start or needs to leave early?

  Groups are free to arrive late or leave early within their scheduled visit window. Please be aware that a shortened visit may affect your time spent in exhibits and tour schedule. Please let our team know as soon as possible if you visit needs to be shortened so our staff can prepare to maximize your visit. Unfortunately, we cannot extend visits past the scheduled end time for late arrivals. All groups are expected to leave at the departure time listed in their contract.

• What is your attendance policy for School Field Trips, Summer Camp Visits, and Group Visits?

  Refunds are not granted for any decrease in attendance. Only the attendance outlined in your contract is guaranteed museum entry. Additional people will not be allowed on the day of your visit. Please contact Group Sales as soon as your attendance increases to determine if the museum has available space to accommodate changes. Attendance substitutions are also prohibited.

• What is your policy regarding chaperones for School Field Trips, Summer Camp Visits, and Group Visits?

  All chaperones must be 18 years of age or older and meet the required adult to child ratio. Additional chaperones outside of the required ratio incur additional fees. Inattentive chaperones and/or disorderly behavior from the group or staff could result in the group’s immediate dismissal from the museum. Chaperones are not permitted to leave the museum during field trips.

• Are lunches allowed for School Field Trips and Group Visits?

  Lunch is included in the 3-hour visit schedule for Field Trips. Space will be provided for groups having lunch in Port Discovery, but due to limited lunch space large groups may be broken up into small groups for lunches. Groups expecting to have lunch while at Port Discovery should bring their own packed lunches. Food and drinks are only allowed inside designated lunch areas. To opt-out of lunch with your visit, please let our Sales Team know in advance during the booking process. Leaving during the lunch break and food deliveries are strongly discouraged.

• What is your inclement weather policy for School Field Trips, Summer Camp Visits, and Group Visits?

  If Port Discovery Children’s Museum or your organization is closed or operating on a late schedule, please contact Group Sales immediately to reschedule to the next available date to avoid forfeiture of funds.

• Are my membership benefits applicable for School Field Trips?

  Memberships cannot be applied to School Field Trip tickets for either adults or children. Additional chaperones tickets may not be purchased with memberships.

• What is the Museum’s Photo & Video Policy?

  Museum staff occasionally take photos and videos at Port Discovery Children’s Museum. Entrance to the premises of Port Discovery Children’s Museum constitutes your acknowledgment and agreement that you may be photographed, filmed, videotaped or otherwise recorded by Museum staff or contractors in connection with the activities taking place on the premises.  All recordings are the sole property of Port Discovery Children’s Museum. Please read our full Photo & Video Policy for visitors, members, participants in birthday parties, scout adventures, field trips, group visits, and other Museum activities. 

• I am not a registered chaperone for my child’s field trip, can I still purchase my own ticket separate from the school group?

  All chaperones must be cleared by the school system. Admission for single adults or multiple adults without children is not permitted because chaperones must be verified by the school.